March 25, 2017

Leaving my opinion at the door…

We all say we are going to ‘leave our opinion at the door.’ But, I have to admit, I almost blurted out a reaction the day my client said, “George W. Bush will be remembered as one of the greatest presidents […]
July 21, 2016

Betrayed

Here’s a true story. It’s not a pretty one, but as I think about where and when I learned some life lessons, I remember some of the tough times. That day it felt like a punch in the gut.  I closed […]
June 9, 2016

I just passed the test!

    Have you taken the test? I took the National Exam for the first time in 1993 with a No.2 pencil filling in the circles. I let my certification lapse and -much to my shock and horror- had to take the test again […]
March 15, 2016

Tales from the Table: Jim

New client…Health Intake sheet…to make things a little easier, I’m helping Jim thru the paperwork. He’s 70 years old.  I ask, “Medications?” Yup. He brought a list. “Any major surgeries?” He tilts his head asking, “Ever?” I smile, “Sure.” Pen ready. […]
January 4, 2016

Your Annual Marketing Plan

Seems I’ve been a server for a while. I feel comfortable hosting parties because I’ve been a waitress and a bartender. I have a very neat linen closet because I’ve made the beds in hundreds of hotel rooms as a chambermaid. (Now that’s called the housekeeping staff) I feel very comfortable sticking my […]
April 30, 2015

How not to f*ck-up a session

God gave us two ears and one mouth so we can listen twice as much as we speak -Epictetus. Active listening is a lost art. When did it stop being taught in massage schools? When did it disappear from massage sessions? […]
February 17, 2015

Creating a culture that leads to a profitable massage clinic

Hi gang! This is a transcription of an interview I did. It’s kind of long for a blog post, but I wanted to share. Hope you enjoy! Host: Welcome! Today we are speaking to Jodi Scholes, founder of the Business […]
August 29, 2013

Mistakes I’ve made #3

Good people don’t always make good team. Good front desk help is hard to find. Optimism, positive attitude and outgoing personality are a must. Its recommended to qualify front desk personnel by asking if they have had good grades because […]
June 10, 2013

Does EMAIL stress you out?! Mailbox pretty scary? You’re not alone…

Original text from http://blog.mailstrom.co/post/52077874914/email-personalities-creepers-wire-walkers-binge “…the deeper we went into studying people’s email behaviors, the more we were struck by how different they are. As we looked at these very different graphs, we noticed five distinct behavior patterns. And we gave […]