July 21, 2016


Here’s a true story. It’s not a pretty one, but as I think about where and when I learned some life lessons, I remember some of the tough times. That day it felt like a punch in the gut.  I closed […]
August 29, 2013

Mistakes I’ve made #3

Good people don’t always make good team. Good front desk help is hard to find. Optimism, positive attitude and outgoing personality are a must. Its recommended to qualify front desk personnel by asking if they have had good grades because […]
February 18, 2013

Welcoming a NEW hire

Part of our job as the owner’s of a massage business is to make new hires feel welcome and important. If you have a manager, it is critical to educate the manager on the importance of this process. Studies have […]